Family First · Customer access
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your account.
View your balance, manage payments, and access your account records.
First time here? Use the phone number or email you gave Family First when purchasing your vehicle. Contact us if you need to add or update it.
Your payment workspace
My account
Online payments aren’t available yet. Contact Family First to arrange a payment. Dealership-recorded payments will appear here.
Payment schedule
Scheduled amounts & creditsAccount tools
Plan, manage & stay in touchPayment activity
Recent payment status
Your balance updates after a payment is confirmed and applied.
Payment & fee history
Payments, interest, fees, and adjustments recorded in Fender. Fee entries show charges when assessed; your current balance shows what’s still owed.
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